Coaching FAQs
If you’re thinking about investing in coaching – to develop yourself or a member of your team – you probably have questions. Here are my responses to the 7 questions people ask me the most.
Read MoreHow to spot, address, and prevent social threats
Do you ever come out of a conversation with a colleague and think, “What just happened!?” Working with people is tricky. Our words and actions are loaded with meaning. It’s easy to cause offense or make someone feel threatened without meaning to or realizing it. Recognizing and addressing people’s social needs can help you minimize risks and maximize rewards in social situations.
Read MoreThe science and strategy of regulating emotion
Neuroscience research provides important insight into how our emotions affect the way we think and act. As colleagues and leaders, we should use these insights to regulate our own emotions, respond effectively to other people’s emotions, and increase opportunities to think and act with intention.
Read MoreThree ways to increase certainty in the workplace
Creating a sense of certainty should be a priority for all leaders who care about their people and performance. Learn why certainty matters more than ever during the pandemic, and discover how to create it.
Read MoreStrategies from women working during Covid-19
Covid-19 threatens to deepen inequalities and roll back progress for women in the workplace. At a recent event, I spoke with women about how they’re navigating the challenges of this moment.
Read MoreNeed to influence people? Uncover their interests
People’s interests motivate them to think and act in specific ways. If you want to influence someone, you need to know what’s driving them.
Read MoreHow to establish authority and influence others
Influencing others is something anyone can do – regardless of their role or title. The key is to earn personal authority and know how to use it.
Read MoreNavigating the minefield of secondhand feedback
When you get feedback about a direct report you need to act, but how? Knowing what to do makes getting secondhand feedback a gift rather than a burden – for you and your people.
Read MoreGiving critical feedback? Avoid the top 2 mistakes
Feedback mistakes are so common they’ve become the norm. Those mistakes have serious consequences, but can be avoided if you know what to look for.
Read MoreHow to create calm in the midst of chaos
By learning to lead deliberately, managers can stabilize and empower their teams in uncertain times, and reduce their own stress and frustration.
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