My approach
All of my engagements start with an exploratory conversation. I want to understand your needs, answer your questions, and discuss which services will work best for you. We’ll also talk about practical things like budget, timing, location, and platform. If we decide that working together is right, I’ll develop a scope of work and we’ll move forward from there.
These six values guide how I work:
Impact. I help create "aha!" moments that catalyze self-reflection, discovery, and growth. To do this I use powerful questions, exercises, research, assessment tools and feedback. I create motivating environments where people can step outside their comfort zones, wrestle with challenging concepts, and embrace new ways of thinking and working. My goal is to create learning experiences that produce measurable growth.
Partnership. Being your partner means we share responsibility for your success. I invest in getting to know you – your strengths, vulnerabilities, experiences, needs, context, and what drives you – because knowing those things enables me to design meaningful interventions that have real impact. Knowing you and your context also ensures that together we can set and drive forward realistic goals that are aligned with your organization’s mission.
Care. Transforming how you think and act is hard, time-consuming work. It requires critical self-reflection, confronting uncomfortable truths, talking about what works and what doesn’t, and stretching in new and sometimes uncomfortable ways. Throughout this process, I value your time, experience and investment. I create judgment-free learning spaces, use a strength-based approach, and ensure that my interventions address your unique needs and contexts, and have practical applications.
Integrity. Your best interests are at the center of my work. This means that I invest time and energy to understand your needs and situation before I propose any interventions, and explain their benefits, limitations and costs so that you can make informed investments. To assess whether an approach is effective, I evaluate impact as we go. And through it all, your feedback is essential.
Play. When people have the opportunity to explore new ideas in a playful environment – when they experiment with untested skills, laugh, and share relevant experiences – they invest more in the process of developing themselves and the group, and the lessons they take back to the office last much longer. For me, taking professional development seriously involves using humor, stories, and creative exercises so that people relax, have fun, and get the most out of the experience.
Brain-based learning. Neuroscience informs the choices I make when I coach, train, facilitate, mediate, and design learning programs. In 2021, I pursued a certification in brain-based coaching with the NeuroLeadership Institute. This certification built upon years of informal exploration into the science that explains how to generate insight and create and sustain new habits.
Assessments
I work with a variety of assessments to help you and your team gain insight into performance risks and opportunities and competency gaps and strengths.
Wiley Workplace Learning Solutions provides a suite of research-validated assessments designed to optimize individual and team performance. I use a variety of Everything DiSC assessments including: Management Profile, Productive Conflict Profile, Work of Leaders Profile and Training, and The 5 Behaviors Team Development. I also use Wiley's Checkpoint 360 Leadership Assessment.
TRACOM Group provides field-tested, research-based tools to help professionals assess and enhance their interpersonal skills. The TRACOM Group assessments I use include: Social Style & Versatility, Developing a Resilient Mindset, and Developing Behavioral EQ.